taking residents to Doctor Appointments, etc!  McDonalds too!  So sweet and appreciated."  ~Halanda & John DeBo  <click to view their full letter>

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"I and my family are very happy that Marilyn was able to have the great care that she received at Collinwood.  We couldn't have been more satisfied. Everyone was very caring and friendly with our family.  Thank you for the great care for Marilyn."  ~Gary Saunders

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"We were and still are grateful that Mom was cared for and treated with kindness and respect.  As I have said before;  If I ever felt that Mom's care team or Facility didn't make me feel comfortable, then it wasn't a place for my Mom."  ~Brian McGuigan

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"We appreciate the excellent care that you gave Mom."  ~The family of Dorothy Gessert

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"Gary received the very best care at Collinwood.  Can't thank you enough for all the help you gave and comforting words for both Gary & myself.  You are all my angels."  ~Carol Davis

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"The peace of mind I got when Mom moved in was phenomenal!  She was so happy there.  The staff was awesome.  It is like one big family there!  I only wish everyone's loved one that needs a place to go, when living at home isn't an option, could go there."  ~Heide Trimner 10/21/17

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"The staff was awesome and very easy to work with.  I would highly recommend this facility.  They took such good care of my mother (and brother)."  ~Chip Solner

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"I believe my Dad received the care he needed. My dad was not always the most social."  ~Carson Yanna

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"Staff was professional, efficient and caring.  LouAnn, Thank you so much for having Mom & Dad at your facilities, Collinwood & Valley Park.  You and your staff made them as comfortable as you could."  ~Thanks again, Wendy Schupbach.   

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"We were very pleased on the compassion and kindness that was shown towards my father and his family.  Individual accommodations were made to meet his needs.  The staff and management were exceptionally.  Thank you all."  ~Mrs. Shannon Krueger

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"This facility is very caring and easy to talk to."  ~Nancy Stoehr

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"I would like to thank the entire staff for the wonderful care given to my grandmother over the past several years while she resided at Valley Park.  I am so grateful that she had a home where there were people that truly cared about her as if she was their own family member.  Your compassion, patience and genuine concern meant the work to us and we can't thank you enough for giving her the dignity she so deserved during the final stages of her life.  Please don't ever underestimate the impact that your kindness and compassion have on people's lives."  ~Jacinda Gowman (oldest granddaughter, Sharon Walters daughter) 

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"LouAnn, I know I said thank you when I saw you at Valley Park; but I feel you need to know how well we were treated while Mom was passing.  The Special People you have there helping all the residents is so thoughtful and helpful.  Mom always said, she loved them all they were always there to help & they did care.  Thanks for the good, great thoughtful care of our Mother.  I will never forget your kindness"  ~Sharon Walters and The Phillipps Family

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"Your care of mother was excellent!  You provided a "safe" place but above that you displayed your "hearts" to all of us. Thanks for everything."       ~Mary Runaas

"My family and I were extremely pleased with the care that my mother, Darleen Gibson, received at Collinwood.  It was such a relief to me to know that she was in such caring & capable hands.  Also, the courtesies shown to my family were definitely above & beyond what is standard in a CBRF.  I would be happy to provide any future residents at Collinwood with a reference to your facility.  Please extend my sincere thanks and appreciation to your entire staff.  They are truly wonderful!!"         ~Sincerely, Patti DeGarmo
 

"In the brief 1-wk stay, our family was very impressed with your homey, clean, friendly facility.  The staff were all wonderful to Mom & the whole family.  The staff went beyond their duties & even cleaned her dusty fan brought from her home.  That was very nice!  The only regret I have, as her daughter, is that we couldn't talk her into coming to Collinwood sooner.  Keep up the great work!"         ~Shirley Tabler

"They treated my mother (Bernice) with the greatest care and with loving affection.  They ALL did a great job!  Also, Roxann was so helpful with great information these last 2 years."      ~Dale Runaas

"The staff was wonderful to Casey & also to me.  They all showed so much concern & love to both of us.  I and my family were so pleased with everyone."          ~Ellen "Babe" Proefrock

"Bruce was treated with care & love.  Clean, well taken care of.  Staff was willing to do whatever was necessary in Bruce's best interest.  Thank You to everyone who cared for Bruce!"           ~Kaj Anderson